One Less Thing to Worry About
We’re here to help, 24/7
Building a great website is only the first step. We provide PDF User Guides, friendly phone support and up to 2 hours FREE training to help you get the most out of your new website or online application.
Support & Training
Every website we develop comes with ongoing training and support to make sure your business continues to run smoothly.
Support
For support or technical issues, please call 0452 271 101 or email thedesk@vanillawebdesigns.com.au and we will get back to you asap.
Training
We offer free easy-to-follow PDF User Guides for all of our self-managed websites so you can get up and running sooner. Once your site is ready to launch, we can also train you and your team either onsite or over the phone on how to edit and update your CMS website and send email campaigns. We will also show you how to run reports, access statistics and anything else your team needs to get the most out of your online experience.
Cost
All clients receive up to two hours training for unlimited staff, who are trained within the same session, at no charge. If you or your team require further training, this is available at a discounted rate of $75ph + GST.
Ready to get started? Complete an online quote request or send us an enquiry.