Support & Training

One Less Thing to Worry About

We’re here to help, 24/7

Building a great website is only the first step. We provide PDF User Guides, friendly phone support and up to 2 hours FREE training to help you get the most out of your new website or online application.

Support & Training

Every website we develop comes with ongoing training and support to make sure your business continues to run smoothly.

Support

For support or technical issues, please call 0452 271 101 or email thedesk@vanillawebdesigns.com.au and we will get back to you asap.

Training

We offer free easy-to-follow PDF User Guides for all of our self-managed websites so you can get up and running sooner. Once your site is ready to launch, we can also train you and your team either onsite or over the phone on how to edit and update your CMS website and send email campaigns. We will also show you how to run reports, access statistics and anything else your team needs to get the most out of your online experience.

Cost

All clients receive up to two hours training for unlimited staff, who are trained within the same session, at no charge. If you or your team require further training, this is available at a discounted rate of $75ph + GST.

Ready to get started? Complete an online quote request or send us an enquiry.

Get started with an online quote request today

Online quote

ABOUT VANILLA WEB

Vanilla Web Designs offers complete online solutions. We are a small but powerful business managed and run by hand-picked designers, developers, writers and artists. Starting with just 3 local clients, we now work with over 50 businesses who rely on us for great web and graphic design.

Read our testimonials and see what it's like to work with us. We hope to work with you soon!

PRIVACY

Information collected on this website will not be stored, sold or forwarded to third parties and will only be used for the sole purpose of responding to quotes and enquiries.